about us
Lee & Dorothy BontragerThe Element Masters, Inc. was established in 2000, by Lee and Dorothy Bontrager. Our dream of offering heating, ventilation and air conditioning (HVAC) services to the Middlebury community and surrounding areas came to life.

 

Lee's experience, of 21 years, in the HVAC industry, has given him the skills ncessary to provide our clients excellent HVAC installation, maintenance and repair services.

 

Over the years, the number of service technicians working for The Element Masters, Inc. has grown. Our values, vision and mission are carried into each home we service, which has facilitated our growth in the community.

 

We would appreciate the opportunity to provide the support and services you need. Thank you for visiting our website.



Values, Vision, Mission


Values

  • 100% Customer Satisfaction
  • Absolute honesty and integrity
  • Serving the commmunity with the best values available to the industry
  • Heartfelt caring and support for our customers
  • Provide quality technical service and support 24 hours a day
  • Provide room-by-room heat loss/gain

Vision

We will be recognized as the model of excellence, challenging traditional boundaries, seeking opportunities, and placing value on the latest technology and services we can provide.

 

Mission

To provide quality engineering, installation, and service of heating, ventilation, and air conditioning to meet the needs of both commercial and residential markets, while maintaining an environment of honesty, integrity, and caring for growth and success.